A-5.1, r. 7 - Regulation respecting the conciliation and arbitration procedure for the accounts of acupuncturists

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10. If conciliation does not lead to an agreement within 45 days of receipt of the application for conciliation by the syndic, the syndic shall, within the following 30 days, send a conciliation report to the patient and the acupuncturist by registered mail.
The report must pertain to, where applicable,
(1)  the amount of the account for fees in dispute;
(2)  the amount that the patient acknowledges owing;
(3)  the amount that the acupuncturist acknowledges having to refund or is willing to accept in settlement of the dispute; and
(4)  the amount suggested by the syndic during conciliation as payment to the acupuncturist or refund to the patient.
The syndic shall also send the patient a form that reproduces the content of Schedule III and indicate to the patient the procedure and deadline for submitting the dispute to arbitration.
O.C. 188-2003, s. 10; I.N. 2016-01-01 (NCCP).
10. If conciliation does not lead to an agreement within 45 days of receipt of the application for conciliation by the syndic, the syndic shall, within the following 30 days, send a conciliation report to the patient and the acupuncturist by registered or certified mail.
The report must pertain to, where applicable,
(1)  the amount of the account for fees in dispute;
(2)  the amount that the patient acknowledges owing;
(3)  the amount that the acupuncturist acknowledges having to refund or is willing to accept in settlement of the dispute; and
(4)  the amount suggested by the syndic during conciliation as payment to the acupuncturist or refund to the patient.
The syndic shall also send the patient a form that reproduces the content of Schedule III and indicate to the patient the procedure and deadline for submitting the dispute to arbitration.
O.C. 188-2003, s. 10.