12. Where the representative deals with the client from a distance, he must communicate to the client the items referred to in paragraphs 1, 3 and 4 of section 10.
Upon request by the client, the representative must give the client the document referred to in section 10 when he first sends other documents.
O.C. 830-99, s. 12; M.O. 2013-12, s. 13.