C-26, r. 75 - Regulation respecting the conciliation and arbitration procedure for the accounts of members of the Ordre des conseillers et conseillères d’orientation et des psychoéducateurs et psychoéducatrices du Québec

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13. A member who acknowledges having to refund an amount to a client shall deposit the amount with the secretary, who shall then remit it to the client.
In such a case, the arbitration shall pertain only to the amount still in dispute.
O.C. 752-2005, s. 13.