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S-4.2 - Act respecting health services and social services
Section 530.54
Disposition versions
530.54. The institution shall determine, in accordance with the orientations identified for that purpose by the Minister, the general rules governing access to the services it offers. It shall implement any mechanism of access to services it considers necessary to ensure a prompt and adequate response to users’ needs.
The mechanisms of access to services must take the sociocultural and linguistic characteristics of the users into account.
530.54. The institution shall determine, within the framework of its regional service organization plans and in accordance with the orientations identified for that purpose by the Minister, the general rules governing access to the services it offers. It shall implement any mechanism of access to services it considers necessary to ensure a prompt and adequate response to users’ needs.
The mechanisms of access to services must take the sociocultural and linguistic characteristics of the users into account.
