52.13. Before refusing to issue a certificate of compliance or suspending, cancelling or refusing to renew it, the Minister must notify the operator of the 9-1-1 emergency centre of the fact in writing as prescribed by section 5 of the Act respecting administrative justice (chapter J-3) and allow the operator at least 10 days to submit observations. The Minister must send a copy of the notice to the local municipalities served by the 9-1-1 emergency centre.
The Minister must notify the operator of the 9-1-1 emergency centre in writing of the decision and the reasons for it within 30 days after the decision is made.
The decision may be contested before the Administrative Tribunal of Québec within 30 days of notification.
The decision to suspend, cancel or refuse to renew the certificate of compliance takes effect 60 days after the date of notification. The Minister must send a copy of the decision to the municipalities served by the 9-1-1 emergency centre concerned, specifying the date on which the decision takes effect.