A-8.2, r. 2 - Regulation respecting complaint processing and dispute resolution in the financial sector

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26. A financial institution or a credit assessment agent may assign the complaints referred to in this division to other staff with the necessary competence to process them where such complaints have not been assigned to staff who are under the functional supervision of the complaints officer.
A.M. 2024-01, s. 26.
In force: 2025-07-01
26. A financial institution or a credit assessment agent may assign the complaints referred to in this division to other staff with the necessary competence to process them where such complaints have not been assigned to staff who are under the functional supervision of the complaints officer.
A.M. 2024-01, s. 26.