L-6.3 - Act to combat maltreatment of seniors and other persons of full age in vulnerable situations

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17. The application of the concerted intervention process must enable any senior or any person in a vulnerable situation who believes he or she is a victim of maltreatment and who is not covered by an institution’s anti-maltreatment policy as well as any person who has reasonable cause to believe that a senior or a person in a vulnerable situation who is not covered by such a policy is a victim of maltreatment to file a complaint or make a report of maltreatment with the resource persons designated by the following bodies:
(1)  an integrated health and social services centre, a local authority and the Cree Board of Health and Social Services of James Bay;
(2)  a police force, where the facts in support of the complaint or report could constitute a criminal or penal offence;
(3)  the Public Curator, where the person is under tutorship or curatorship or a protection mandate has been homologated for the person, or where the person’s incapacity to care for himself or herself or administer his or her property has been ascertained by medical assessment but the person is not under a protective measure;
(4)  the Commission des droits de la personne et des droits de la jeunesse, where the facts in support of the complaint or report could constitute a case of discrimination, exploitation or harassment within the meaning of the Charter of human rights and freedoms (chapter C-12); and
(5)  the Autorité des marchés financiers, in a case of financial abuse committed by a person subject to its regulation.
The Minister may designate any other person or body to receive a complaint or report in accordance with this section.
2017, c. 10, s. 17; 2022, c. 6, s. 11.
17. The Minister enters into a Québec-wide framework agreement concerning maltreatment of seniors with the Minister of Public Security, the Minister of Justice, the Minister of Health and Social Services, the Director of Criminal and Penal Prosecutions, the Autorité des marchés financiers, the Commission des droits de la personne et des droits de la jeunesse, the Public Curator and any other department or body considered useful.
The framework agreement must, among other things, stipulate the parties’ obligation to make sure an intervention process is established in each region that takes into account the different regional realities.
The framework agreement must also provide that it may be applied, with the necessary adaptations, to any person of full age in a vulnerable situation.
2017, c. 10, s. 17.