D-3, r. 12 - Regulation respecting the procedure for conciliation and arbitration of accounts of dentists

Full text
2.02. A patient who has a dispute with a dentist with respect to the amount of an account for professional services must, before seeking arbitration, apply for conciliation by the syndic.
The application for conciliation may be made by sending the form in Schedule 1 duly completed to the Order. A patient is, however, deemed to have applied for conciliation when he sends an explanatory letter to the Order in which he contests a part of or the entire amount of the fees claimed from him by the dentist.
R.R.Q., 1981, c. D-3, r. 10, s. 2.02.