C-25.01, r. 1 - Regulation to establish a pilot project on mandatory mediation for the recovery of small claims arising out of consumer contracts

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21. The mediator must hold a mandatory mediation session within 30 days following the date on which written confirmation of his or her mandate is given by the clerk.
Where the mandatory mediation session has not been held within that period, the clerk asks the mediator to explain the reasons for the delay. If the reasons justify it, the clerk may give an extension of 15 days. Failing that, the mandate is withdrawn from the mediator and offered to another mediator.
M.O. 2015, s. 21.