A-21, r. 12 - Regulation respecting the conciliation and arbitration procedure for the accounts of members of the Ordre professionnel des architectes du Québec

Full text
1. A client who has a dispute with an architect concerning the amount of an account for professional services that has been paid in whole or in part may file a written application for conciliation with the secretary of the Order within 120 days of the date of receipt of the account.
On receiving an application for conciliation, the secretary of the Order shall send a copy of this Regulation to the client and designate a conciliator.
The conciliator shall be designated from among the persons registered on a list drawn up for that purpose by the board of directors.
O.C. 164-93, s. 1; O.C. 689-2008, s. 1.