A-10, r. 1 - Regulation respecting travel agents

Full text
19. Remittance of documents: The travel agent must provide, at least 7 days prior to departure, all documents necessary to the customer so that the latter may receive all tourist benefits in exchange for the disbursements made in his name with the travel agent, including passenger tickets for the return to the point of departure, when the latter are part of the amounts paid in advance.
Where the services of a travel agent are required less than 7 days prior to departure, the documents mentioned in the first paragraph must be remitted to the customer before the start of the trip.
R.R.Q., 1981, c. A-10, r. 1, s. 19.