C-26, r. 75 - Regulation respecting the conciliation and arbitration procedure for the accounts of members of the Ordre des conseillers et conseillères d’orientation et des psychoéducateurs et psychoéducatrices du Québec

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10. If conciliation does not lead to an agreement, the client may apply for arbitration of the account within 30 days of receipt of the conciliation report from the syndic.
The application for arbitration must be in the form set out in Schedule III and sent to the secretary of the Order by registered or certified mail.
O.C. 752-2005, s. 10.