S-4.2 - Act respecting health services and social services

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69. The complainant and any other person, including any person working or practising on behalf of any institution, resource, organization, partnership or person other than the agency, must supply all information and, subject to the second paragraph of section 190 and section 218, all documents required by the regional service quality and complaints commissioner for examining a complaint or intervening, including access to and the communication of the information or documents contained in the user’s record; all such persons must also, unless they have a valid excuse, attend any meeting called by the regional service quality commissioner.
1991, c. 42, s. 69; 1998, c. 39, s. 28; 2001, c. 43, s. 41; 2005, c. 32, s. 32.
69. The complainant and any other person, including any person working or practising on behalf of any institution, resource, organization, partnership or person other than the agency, must supply all information and, subject to the second paragraph of section 190 and section 218, all documents required by the regional service quality commissioner for the examination of a complaint, including access to and the communication of the information or documents contained in the user’s record; all such persons must also, unless they have a valid excuse, attend any meeting called by the regional service quality commissioner.
1991, c. 42, s. 69; 1998, c. 39, s. 28; 2001, c. 43, s. 41; 2005, c. 32, s. 32.
69. The complainant and any other person, including any person working or practising on behalf of any institution, resource, organization, partnership or person other than the regional board, must supply all information and, subject to the second paragraph of section 190 and section 218, all documents required by the regional service quality commissioner for the examination of a complaint, including access to and the communication of the information or documents contained in the user’s record ; all such persons must also, unless they have a valid excuse, attend any meeting called by the regional service quality commissioner.
1991, c. 42, s. 69; 1998, c. 39, s. 28; 2001, c. 43, s. 41; 2005, c. 32, s. 32.
69. The complainant and any other person, including any person working or practising on behalf of any institution, resource, organization, partnership or person other than the regional board, must supply all information and, subject to the second paragraph of section 190 and section 218, all documents required by the regional service quality commissioner for the examination of a complaint, including, notwithstanding section 19, access to and the communication of the information or documents contained in the user’s record ; all such persons must also, unless they have a valid excuse, attend any meeting called by the regional service quality commissioner.
1991, c. 42, s. 69; 1998, c. 39, s. 28; 2001, c. 43, s. 41.
69. Each regional board must send to the Minister, once a year and whenever required by him, a report compiling all the reports received from each institution.
Each report shall describe the types of complaints received and indicate for each type,
(1)  the number of complaints received, dismissed on summary examination, examined, refused or abandoned since the last report;
(2)  the action taken following their examination;
(3)  the name of each institution concerned;
(4)  the time needed for the examination of complaints.
In addition, the report shall describe the kinds of complaints filed with the board and indicate for each kind,
(1)  the number of complaints received, dismissed on summary examination, examined, refused or abandoned since the last report;
(2)  the time needed for the examination of complaints;
(3)  the action it has taken following their examination.
1991, c. 42, s. 69; 1998, c. 39, s. 28.
69. Each regional board must send to the Minister, once a year and whenever required by him, a report compiling all the reports received from each institution.
Each report shall describe the types of complaints received and indicate for each type,
(1)  the number of complaints received, dismissed on summary examination, examined, refused or abandoned since the last report;
(2)  the action taken following their examination;
(3)  the name of each institution concerned.
In addition, the report shall describe the kinds of complaints filed with the board and indicate for each kind,
(1)  the number of complaints received, dismissed after a brief examination, or examined by the board or which the board has refused or ceased to examine since the last report;
(2)  the time needed for the examination of complaints;
(3)  the action it has taken following their examination.
1991, c. 42, s. 69.