S-4.2 - Act respecting health services and social services

Full text
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf. Information contained in a user’s record may, however, be communicated without the user’s consent
(1)  on the order of a court or a coroner in the exercise of the functions of office;
(2)  at the request of the local service quality and complaints commissioner under section 36, of a medical examiner under the third paragraph of section 47, of a review committee referred to in section 51 or one of its members under the second paragraph of section 55, of a regional service quality and complaints commissioner under section 69, of a council of physicians, dentists and pharmacists or of an expert from outside the institution that the council calls on under the second paragraph of section 214;
(3)  (paragraph repealed);
(4)  to the Minister under section 433 for the exercise of the Minister’s functions under section 431;
(5)  to a person authorized to make an inspection under the second paragraph of section 489 or section 489.1 or to a person authorized to conduct an investigation under the first paragraph of section 489.4;
(6)  to a person designated by the Government under the second paragraph of section 500 to investigate a matter referred to in the first paragraph of that section;
(7)  in the cases and for the purposes set out in sections 19.0.1, 19.0.2, 19.0.3, 19.2 and 27.1, in the seventh paragraph of section 78, in the second paragraph of section 78.1, in the fourth paragraph of section 107.1, in the fifth paragraph of section 108, in the second paragraph of section 185.1, in section 204.1, in the fourth paragraph of section 349.3 and in sections 520.3.0.1 and 520.3.1;
(8)  at the request of a revisory committee referred to in section 41 of the Health Insurance Act (chapter A-29) under section 77, or of a person or committee referred to in section 192 of the Professional Code (chapter C-26), if necessary to carry out their duties;
(9)  for the purposes of the Public Health Act (chapter S-2.2);
(10)  in the cases and for the purposes set out in sections 8 and 9 of the Act to protect persons with regard to activities involving firearms (chapter P-38.0001);
(11)  to a person or body if the information is held by an institution operating a child and youth protection centre or a rehabilitation centre and is required for the purposes of the Youth Criminal Justice Act (S.C. 2002, c. 1), for the rehabilitation or social reintegration of the user or for the protection of the public;
(12)  for the purposes of the Act respecting the Institut national d’excellence en santé et en services sociaux (chapter I-13.03);
(13)  for the purposes of the Act respecting the sharing of certain health information (chapter P-9.0001);
(14)  for the purposes of the Act respecting end-of-life care (chapter S-32.0001);
(15)  in the cases and for the purposes set out in the second paragraph of section 41.2 of the Act respecting clinical and research activities relating to assisted procreation (chapter A-5.01);
(16)  in the cases and for the purposes set out in subsection 7 of section 10 of the Hospital Insurance Act (chapter A-28);
(17)  to a person authorized to conduct an inspection or investigation under section 19.1 or 20 of the Act respecting the Régie de l’assurance maladie du Québec (chapter R-5);
(18)  in the cases and for the purposes set out in subsection 1.1 of section 18 of the Health Insurance Act (chapter A-29);
(19)  for the purposes of the Youth Protection Act (chapter P-34.1);
(20)  to a public body referred to in an order made under section 12.14 of the Act respecting the governance and management of the information resources of public bodies and government enterprises (chapter G-1.03), where the institution is designated to act as an official source of government digital data under that section, and the information is necessary for an administrative or public service purpose specified by the Government in the order, as well as to a public body designated as an official source of government digital data under that section, where the information is necessary for such a purpose; or
(21)  in the cases and for the purposes set out in section 77 of the Act to assist persons who are victims of criminal offences and to facilitate their recovery (chapter P-9.2.1).
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161; 2005, c. 32, s. 1; 2006, c. 28, s. 20; 2006, c. 43, s. 1; 2007, c. 30, s. 19; 2009, c. 45, s. 20; 2010, c. 15, s. 82; 2011, c. 15, s. 1; 2012, c. 23, s. 160; 2014, c. 2, s. 71; 2015, c. 25, s. 17; 2016, c. 28, s. 77; 2017, c. 12, s. 87; I.N. 2018-06-30; 2021, c. 22, s. 24; 2021, c. 13, s. 155; I.N. 2021-10-31; 2022, c. 6, s. 19; 2022, c. 11, s. 68.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf. Information contained in a user’s record may, however, be communicated without the user’s consent
(1)  on the order of a court or a coroner in the exercise of the functions of office;
(2)  at the request of the local service quality and complaints commissioner under section 36, of a medical examiner under the third paragraph of section 47, of a review committee referred to in section 51 or one of its members under the second paragraph of section 55, of a regional service quality and complaints commissioner under section 69, of a council of physicians, dentists and pharmacists or of an expert from outside the institution that the council calls on under the second paragraph of section 214;
(3)  (paragraph repealed);
(4)  to the Minister under section 433 for the exercise of the Minister’s functions under section 431;
(5)  to a person authorized to make an inspection under the second paragraph of section 489 or section 489.1 or to a person authorized to conduct an investigation under the first paragraph of section 489.4;
(6)  to a person designated by the Government under the second paragraph of section 500 to investigate a matter referred to in the first paragraph of that section;
(7)  in the cases and for the purposes set out in sections 19.0.1, 19.0.2, 19.0.3, 19.2 and 27.1, in the seventh paragraph of section 78, in the second paragraph of section 78.1, in the fourth paragraph of section 107.1, in the fifth paragraph of section 108, in the second paragraph of section 185.1, in section 204.1, in the fourth paragraph of section 349.3 and in sections 520.3.0.1 and 520.3.1;
(8)  at the request of a revisory committee referred to in section 41 of the Health Insurance Act (chapter A-29) under section 77, or of a person or committee referred to in section 192 of the Professional Code (chapter C-26), if necessary to carry out their duties;
(9)  for the purposes of the Public Health Act (chapter S-2.2);
(10)  in the cases and for the purposes set out in sections 8 and 9 of the Act to protect persons with regard to activities involving firearms (chapter P-38.0001);
(11)  to a person or body if the information is held by an institution operating a child and youth protection centre or a rehabilitation centre and is required for the purposes of the Youth Criminal Justice Act (S.C. 2002, c. 1), for the rehabilitation or social reintegration of the user or for the protection of the public;
(12)  for the purposes of the Act respecting the Institut national d’excellence en santé et en services sociaux (chapter I-13.03);
(13)  for the purposes of the Act respecting the sharing of certain health information (chapter P-9.0001);
(14)  for the purposes of the Act respecting end-of-life care (chapter S-32.0001);
(15)  in the cases and for the purposes set out in the second paragraph of section 41.2 of the Act respecting clinical and research activities relating to assisted procreation (chapter A-5.01);
(16)  in the cases and for the purposes set out in subsection 7 of section 10 of the Hospital Insurance Act (chapter A-28);
(17)  to a person authorized to conduct an inspection or investigation under section 19.1 or 20 of the Act respecting the Régie de l’assurance maladie du Québec (chapter R-5);
(18)  in the cases and for the purposes set out in subsection 1.1 of section 18 of the Health Insurance Act (chapter A-29);
(19)  to an institution operating a child and youth protection centre or to the Minister of Health and Social Services, in accordance with section 71.3.16 or section 71.15.4 of the Youth Protection Act (chapter P-34.1), if the information is needed to confirm a person’s adoptee status or to identify or locate an adoptee or a parent of origin;
(20)  to a public body referred to in an order made under section 12.14 of the Act respecting the governance and management of the information resources of public bodies and government enterprises (chapter G-1.03), where the institution is designated to act as an official source of government digital data under that section, and the information is necessary for an administrative or public service purpose specified by the Government in the order, as well as to a public body designated as an official source of government digital data under that section, where the information is necessary for such a purpose; or
(21)  in the cases and for the purposes set out in section 77 of the Act to assist persons who are victims of criminal offences and to facilitate their recovery (chapter P-9.2.1).
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161; 2005, c. 32, s. 1; 2006, c. 28, s. 20; 2006, c. 43, s. 1; 2007, c. 30, s. 19; 2009, c. 45, s. 20; 2010, c. 15, s. 82; 2011, c. 15, s. 1; 2012, c. 23, s. 160; 2014, c. 2, s. 71; 2015, c. 25, s. 17; 2016, c. 28, s. 77; 2017, c. 12, s. 87; I.N. 2018-06-30; 2021, c. 22, s. 24; 2021, c. 13, s. 155; I.N. 2021-10-31; 2022, c. 6, s. 19.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf. Information contained in a user’s record may, however, be communicated without the user’s consent
(1)  on the order of a court or a coroner in the exercise of the functions of office;
(2)  at the request of the local service quality and complaints commissioner under section 36, of a medical examiner under the third paragraph of section 47, of a review committee referred to in section 51 or one of its members under the second paragraph of section 55, of a regional service quality and complaints commissioner under section 69, of a council of physicians, dentists and pharmacists or of an expert from outside the institution that the council calls on under the second paragraph of section 214;
(3)  at the request of a person designated by an agency to carry out an inspection under the second paragraph of section 413.2 or at the request of an agency or of a person designated by an agency to conduct an inquiry under the second paragraph of section 414;
(4)  to the Minister under section 433 for the exercise of the Minister’s functions under section 431;
(5)  to a person authorized to make an inspection under the second paragraph of section 489 or section 489.1;
(6)  to a person designated by the Government under the second paragraph of section 500 to investigate a matter referred to in the first paragraph of that section;
(7)  in the cases and for the purposes set out in sections 19.0.1, 19.0.2, 19.0.3, 19.2 and 27.1, in the seventh paragraph of section 78, in the second paragraph of section 78.1, in the fourth paragraph of section 107.1, in the fifth paragraph of section 108, in the second paragraph of section 185.1, in section 204.1, in the fourth paragraph of section 349.3 and in sections 520.3.0.1 and 520.3.1;
(8)  at the request of a revisory committee referred to in section 41 of the Health Insurance Act (chapter A-29) under section 77, or of a person or committee referred to in section 192 of the Professional Code (chapter C-26), if necessary to carry out their duties;
(9)  for the purposes of the Public Health Act (chapter S-2.2);
(10)  in the cases and for the purposes set out in sections 8 and 9 of the Act to protect persons with regard to activities involving firearms (chapter P-38.0001);
(11)  to a person or body if the information is held by an institution operating a child and youth protection centre or a rehabilitation centre and is required for the purposes of the Youth Criminal Justice Act (S.C. 2002, c. 1), for the rehabilitation or social reintegration of the user or for the protection of the public;
(12)  for the purposes of the Act respecting the Institut national d’excellence en santé et en services sociaux (chapter I-13.03);
(13)  for the purposes of the Act respecting the sharing of certain health information (chapter P-9.0001);
(14)  for the purposes of the Act respecting end-of-life care (chapter S-32.0001);
(15)  in the cases and for the purposes set out in the second paragraph of section 41.2 of the Act respecting clinical and research activities relating to assisted procreation (chapter A-5.01);
(16)  in the cases and for the purposes set out in subsection 7 of section 10 of the Hospital Insurance Act (chapter A-28);
(17)  to a person authorized to conduct an inspection or investigation under section 19.1 or 20 of the Act respecting the Régie de l’assurance maladie du Québec (chapter R-5);
(18)  in the cases and for the purposes set out in subsection 1.1 of section 18 of the Health Insurance Act (chapter A-29);
(19)  to an institution operating a child and youth protection centre or to the Minister of Health and Social Services, in accordance with section 71.3.16 or section 71.15.4 of the Youth Protection Act (chapter P-34.1), if the information is needed to confirm a person’s adoptee status or to identify or locate an adoptee or a parent of origin;
(20)  to a public body referred to in an order made under section 12.14 of the Act respecting the governance and management of the information resources of public bodies and government enterprises (chapter G-1.03), where the institution is designated to act as an official source of government digital data under that section, and the information is necessary for an administrative or public service purpose specified by the Government in the order, as well as to a public body designated as an official source of government digital data under that section, where the information is necessary for such a purpose; or
(21)  in the cases and for the purposes set out in section 77 of the Act to assist persons who are victims of criminal offences and to facilitate their recovery (chapter P-9.2.1).
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161; 2005, c. 32, s. 1; 2006, c. 28, s. 20; 2006, c. 43, s. 1; 2007, c. 30, s. 19; 2009, c. 45, s. 20; 2010, c. 15, s. 82; 2011, c. 15, s. 1; 2012, c. 23, s. 160; 2014, c. 2, s. 71; 2015, c. 25, s. 17; 2016, c. 28, s. 77; 2017, c. 12, s. 87; I.N. 2018-06-30; 2021, c. 22, s. 24; 2021, c. 13, s. 155; I.N. 2021-10-31.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf. Information contained in a user’s record may, however, be communicated without the user’s consent
(1)  on the order of a court or a coroner in the exercise of the functions of office;
(2)  at the request of the local service quality and complaints commissioner under section 36, of a medical examiner under the third paragraph of section 47, of a review committee referred to in section 51 or one of its members under the second paragraph of section 55, of a regional service quality and complaints commissioner under section 69, of a council of physicians, dentists and pharmacists or of an expert from outside the institution that the council calls on under the second paragraph of section 214;
(3)  at the request of a person designated by an agency to carry out an inspection under the second paragraph of section 413.2 or at the request of an agency or of a person designated by an agency to conduct an inquiry under the second paragraph of section 414;
(4)  to the Minister under section 433 for the exercise of the Minister’s functions under section 431;
(5)  to a person authorized to make an inspection under the second paragraph of section 489 or section 489.1;
(6)  to a person designated by the Government under the second paragraph of section 500 to investigate a matter referred to in the first paragraph of that section;
(7)  in the cases and for the purposes set out in sections 19.0.1, 19.0.2, 19.0.3, 19.2 and 27.1, in the seventh paragraph of section 78, in the second paragraph of section 78.1, in the fourth paragraph of section 107.1, in the fifth paragraph of section 108, in the second paragraph of section 185.1, in section 204.1, in the fourth paragraph of section 349.3 and in sections 520.3.0.1 and 520.3.1;
(8)  at the request of a revisory committee referred to in section 41 of the Health Insurance Act (chapter A-29) under section 77, or of a person or committee referred to in section 192 of the Professional Code (chapter C-26), if necessary to carry out their duties;
(9)  for the purposes of the Public Health Act (chapter S-2.2);
(10)  in the cases and for the purposes set out in sections 8 and 9 of the Act to protect persons with regard to activities involving firearms (chapter P-38.0001);
(11)  to a person or body if the information is held by an institution operating a child and youth protection centre or a rehabilitation centre and is required for the purposes of the Youth Criminal Justice Act (S.C. 2002, c. 1), for the rehabilitation or social reintegration of the user or for the protection of the public;
(12)  for the purposes of the Act respecting the Institut national d’excellence en santé et en services sociaux (chapter I-13.03);
(13)  for the purposes of the Act respecting the sharing of certain health information (chapter P-9.0001);
(14)  for the purposes of the Act respecting end-of-life care (chapter S-32.0001);
(15)  in the cases and for the purposes set out in the second paragraph of section 41.2 of the Act respecting clinical and research activities relating to assisted procreation (chapter A-5.01);
(16)  in the cases and for the purposes set out in subsection 7 of section 10 of the Hospital Insurance Act (chapter A-28);
(17)  to a person authorized to conduct an inspection or investigation under section 19.1 or 20 of the Act respecting the Régie de l’assurance maladie du Québec (chapter R-5);
(18)  in the cases and for the purposes set out in subsection 1.1 of section 18 of the Health Insurance Act (chapter A-29);
(19)  to an institution operating a child and youth protection centre or to the Minister of Health and Social Services, in accordance with section 71.3.16 or section 71.15.4 of the Youth Protection Act (chapter P-34.1), if the information is needed to confirm a person’s adoptee status or to identify or locate an adoptee or a parent of origin; or
(20)  to a public body referred to in an order made under section 12.14 of the Act respecting the governance and management of the information resources of public bodies and government enterprises (chapter G-1.03), where the institution is designated to act as an official source of government digital data under that section, and the information is necessary for an administrative or public service purpose specified by the Government in the order, as well as to a public body designated as an official source of government digital data under that section, where the information is necessary for such a purpose.
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161; 2005, c. 32, s. 1; 2006, c. 28, s. 20; 2006, c. 43, s. 1; 2007, c. 30, s. 19; 2009, c. 45, s. 20; 2010, c. 15, s. 82; 2011, c. 15, s. 1; 2012, c. 23, s. 160; 2014, c. 2, s. 71; 2015, c. 25, s. 17; 2016, c. 28, s. 77; 2017, c. 12, s. 87; I.N. 2018-06-30; 2021, c. 22, s. 24.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf. Information contained in a user’s record may, however, be communicated without the user’s consent
(1)  on the order of a court or a coroner in the exercise of the functions of office;
(2)  at the request of the local service quality and complaints commissioner under section 36, of a medical examiner under the third paragraph of section 47, of a review committee referred to in section 51 or one of its members under the second paragraph of section 55, of a regional service quality and complaints commissioner under section 69, of a council of physicians, dentists and pharmacists or of an expert from outside the institution that the council calls on under the second paragraph of section 214;
(3)  at the request of a person designated by an agency to carry out an inspection under the second paragraph of section 413.2 or at the request of an agency or of a person designated by an agency to conduct an inquiry under the second paragraph of section 414;
(4)  to the Minister under section 433 for the exercise of the Minister’s functions under section 431;
(5)  to a person authorized to make an inspection under the second paragraph of section 489 or section 489.1;
(6)  to a person designated by the Government under the second paragraph of section 500 to investigate a matter referred to in the first paragraph of that section;
(7)  in the cases and for the purposes set out in sections 19.0.1, 19.0.2, 19.0.3, 19.2 and 27.1, in the seventh paragraph of section 78, in the second paragraph of section 78.1, in the fourth paragraph of section 107.1, in the fifth paragraph of section 108, in the second paragraph of section 185.1, in section 204.1, in the fourth paragraph of section 349.3 and in sections 520.3.0.1 and 520.3.1;
(8)  at the request of a revisory committee referred to in section 41 of the Health Insurance Act (chapter A-29) under section 77, or of a person or committee referred to in section 192 of the Professional Code (chapter C-26), if necessary to carry out their duties;
(9)  for the purposes of the Public Health Act (chapter S-2.2);
(10)  in the cases and for the purposes set out in sections 8 and 9 of the Act to protect persons with regard to activities involving firearms (chapter P-38.0001);
(11)  to a person or body if the information is held by an institution operating a child and youth protection centre or a rehabilitation centre and is required for the purposes of the Youth Criminal Justice Act (S.C. 2002, c. 1), for the rehabilitation or social reintegration of the user or for the protection of the public;
(12)  for the purposes of the Act respecting the Institut national d’excellence en santé et en services sociaux (chapter I-13.03);
(13)  for the purposes of the Act respecting the sharing of certain health information (chapter P-9.0001);
(14)  for the purposes of the Act respecting end-of-life care (chapter S-32.0001);
(15)  in the cases and for the purposes set out in the second paragraph of section 41.2 of the Act respecting clinical and research activities relating to assisted procreation (chapter A-5.01);
(16)  in the cases and for the purposes set out in subsection 7 of section 10 of the Hospital Insurance Act (chapter A-28);
(17)  to a person authorized to conduct an inspection or investigation under section 19.1 or 20 of the Act respecting the Régie de l’assurance maladie du Québec (chapter R-5);
(18)  in the cases and for the purposes set out in subsection 1.1 of section 18 of the Health Insurance Act (chapter A-29); or
(19)  to an institution operating a child and youth protection centre or to the Minister of Health and Social Services, in accordance with section 71.3.16 or section 71.15.4 of the Youth Protection Act (chapter P-34.1), if the information is needed to confirm a person’s adoptee status or to identify or locate an adoptee or a parent of origin.
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161; 2005, c. 32, s. 1; 2006, c. 28, s. 20; 2006, c. 43, s. 1; 2007, c. 30, s. 19; 2009, c. 45, s. 20; 2010, c. 15, s. 82; 2011, c. 15, s. 1; 2012, c. 23, s. 160; 2014, c. 2, s. 71; 2015, c. 25, s. 17; 2016, c. 28, s. 77; 2017, c. 12, s. 87; I.N. 2018-06-30.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf. Information contained in a user’s record may, however, be communicated without the user’s consent
(1)  on the order of a court or a coroner in the exercise of the functions of office;
(2)  at the request of the local service quality and complaints commissioner under section 36, of a medical examiner under the third paragraph of section 47, of a review committee referred to in section 51 or one of its members under the second paragraph of section 55, of a regional service quality and complaints commissioner under section 69, of a council of physicians, dentists and pharmacists or of an expert from outside the institution that the council calls on under the second paragraph of section 214;
(3)  at the request of a person designated by an agency to carry out an inspection under the second paragraph of section 413.2 or at the request of an agency or of a person designated by an agency to conduct an inquiry under the second paragraph of section 414;
(4)  to the Minister under section 433 for the exercise of the Minister’s functions under section 431;
(5)  to a person authorized to make an inspection under the second paragraph of section 489 or section 489.1;
(6)  to a person designated by the Government under the second paragraph of section 500 to investigate a matter referred to in the first paragraph of that section;
(7)  in the cases and for the purposes set out in sections 19.0.1, 19.0.2, 19.0.3, 19.2 and 27.1, in the seventh paragraph of section 78, in the second paragraph of section 78.1, in the fourth paragraph of section 107.1, in the fifth paragraph of section 108, in the second paragraph of section 185.1, in section 204.1, in the fourth paragraph of section 349.3 and in sections 520.3.0.1 and 520.3.1;
(8)  at the request of a revisory committee referred to in section 41 of the Health Insurance Act (chapter A-29) under section 77, or of a person or committee referred to in section 192 of the Professional Code (chapter C-26), if necessary to carry out their duties;
(9)  for the purposes of the Public Health Act (chapter S-2.2);
(10)  in the cases and for the purposes set out in sections 8 and 9 of the Act to protect persons with regard to activities involving firearms (chapter P-38.0001);
(11)  to a person or body if the information is held by an institution operating a child and youth protection centre or a rehabilitation centre and is required for the purposes of the Youth Criminal Justice Act (S.C. 2002, c. 1), for the rehabilitation or social reintegration of the user or for the protection of the public;
(12)  for the purposes of the Act respecting the Institut national d’excellence en santé et en services sociaux (chapter I-13.03);
(13)  for the purposes of the Act respecting the sharing of certain health information (chapter P-9.0001);
(14)  for the purposes of the Act respecting end-of-life care (chapter S-32.0001);
(15)  in the cases and for the purposes set out in the second paragraph of section 41.2 of the Act respecting clinical and research activities relating to assisted procreation (chapter A-5.01);
(16)  in the cases and for the purposes set out in subsection 7 of section 10 of the Hospital Insurance Act (chapter A-28);
(17)  to a person authorized to conduct an inspection or investigation under section 19.1 or 20 of the Act respecting the Régie de l’assurance maladie du Québec (chapter R-5); or
(18)  in the cases and for the purposes set out in subsection 1.1 of section 18 of the Health Insurance Act (chapter A-29).
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161; 2005, c. 32, s. 1; 2006, c. 28, s. 20; 2006, c. 43, s. 1; 2007, c. 30, s. 19; 2009, c. 45, s. 20; 2010, c. 15, s. 82; 2011, c. 15, s. 1; 2012, c. 23, s. 160; 2014, c. 2, s. 71; 2015, c. 25, s. 17; 2016, c. 28, s. 77.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf. Information contained in a user’s record may, however, be communicated without the user’s consent
(1)  on the order of a court or a coroner in the exercise of the functions of office;
(2)  at the request of the local service quality and complaints commissioner under section 36, of a medical examiner under the third paragraph of section 47, of a review committee referred to in section 51 or one of its members under the second paragraph of section 55, of a regional service quality and complaints commissioner under section 69, of a council of physicians, dentists and pharmacists or of an expert from outside the institution that the council calls on under the second paragraph of section 214;
(3)  at the request of a person designated by an agency to carry out an inspection under the second paragraph of section 413.2 or at the request of an agency or of a person designated by an agency to conduct an inquiry under the second paragraph of section 414;
(4)  to the Minister under section 433 for the exercise of the Minister’s functions under section 431;
(5)  to a person authorized to make an inspection under the second paragraph of section 489 or section 489.1;
(6)  to a person designated by the Government under the second paragraph of section 500 to investigate a matter referred to in the first paragraph of that section;
(7)  in the cases and for the purposes set out in sections 19.0.1, 19.0.2, 19.0.3, 19.2 and 27.1, in the second paragraph of section 78.1, in the fourth paragraph of section 107.1, in the fifth paragraph of section 108, in the second paragraph of section 185.1, in section 204.1, in the fourth paragraph of section 349.3 and in sections 520.3.0.1 and 520.3.1;
(8)  at the request of a revisory committee referred to in section 41 of the Health Insurance Act (chapter A-29) under section 77, or of a person or committee referred to in section 192 of the Professional Code (chapter C-26), if necessary to carry out their duties;
(9)  for the purposes of the Public Health Act (chapter S-2.2);
(10)  in the cases and for the purposes set out in sections 8 and 9 of the Act to protect persons with regard to activities involving firearms (chapter P-38.0001);
(11)  to a person or body if the information is held by an institution operating a child and youth protection centre or a rehabilitation centre and is required for the purposes of the Youth Criminal Justice Act (S.C. 2002, c. 1), for the rehabilitation or social reintegration of the user or for the protection of the public;
(12)  for the purposes of the Act respecting the Institut national d’excellence en santé et en services sociaux (chapter I-13.03);
(13)  for the purposes of the Act respecting the sharing of certain health information (chapter P-9.0001);
(14)  for the purposes of the Act respecting end-of-life care (chapter S-32.0001); or
(15)  in the cases and for the purposes set out in the second paragraph of section 41.2 of the Act respecting clinical and research activities relating to assisted procreation (chapter A-5.01).
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161; 2005, c. 32, s. 1; 2006, c. 28, s. 20; 2006, c. 43, s. 1; 2007, c. 30, s. 19; 2009, c. 45, s. 20; 2010, c. 15, s. 82; 2011, c. 15, s. 1; 2012, c. 23, s. 160; 2014, c. 2, s. 71; 2015, c. 25, s. 17.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf. Information contained in a user’s record may, however, be communicated without the user’s consent
(1)  on the order of a court or a coroner in the exercise of the functions of office;
(2)  at the request of the local service quality and complaints commissioner under section 36, of a medical examiner under the third paragraph of section 47, of a review committee referred to in section 51 or one of its members under the second paragraph of section 55, of a regional service quality and complaints commissioner under section 69, of a council of physicians, dentists and pharmacists or of an expert from outside the institution that the council calls on under the second paragraph of section 214;
(3)  at the request of a person designated by an agency to carry out an inspection under the second paragraph of section 413.2 or at the request of an agency or of a person designated by an agency to conduct an inquiry under the second paragraph of section 414;
(4)  to the Minister under section 433 for the exercise of the Minister’s functions under section 431;
(5)  to a person authorized to make an inspection under the second paragraph of section 489 or section 489.1;
(6)  to a person designated by the Government under the second paragraph of section 500 to investigate a matter referred to in the first paragraph of that section;
(7)  in the cases and for the purposes set out in sections 19.0.1, 19.0.2, 19.0.3, 19.2 and 27.1, in the second paragraph of section 78.1, in the fourth paragraph of section 107.1, in the fifth paragraph of section 108, in the second paragraph of section 185.1, in section 204.1, in the fourth paragraph of section 349.3 and in sections 520.3.0.1 and 520.3.1;
(8)  at the request of a revisory committee referred to in section 41 of the Health Insurance Act (chapter A-29) under section 77, or of a person or committee referred to in section 192 of the Professional Code (chapter C-26), if necessary to carry out their duties;
(9)  for the purposes of the Public Health Act (chapter S-2.2);
(10)  in the cases and for the purposes set out in sections 8 and 9 of the Act to protect persons with regard to activities involving firearms (chapter P-38.0001);
(11)  to a person or body if the information is held by an institution operating a child and youth protection centre or a rehabilitation centre and is required for the purposes of the Youth Criminal Justice Act (S.C. 2002, c. 1), for the rehabilitation or social reintegration of the user or for the protection of the public;
(12)  for the purposes of the Act respecting the Institut national d’excellence en santé et en services sociaux (chapter I-13.03); or
(13)  for the purposes of the Act respecting the sharing of certain health information (chapter P-9.0001).
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161; 2005, c. 32, s. 1; 2006, c. 28, s. 20; 2006, c. 43, s. 1; 2007, c. 30, s. 19; 2009, c. 45, s. 20; 2010, c. 15, s. 82; 2011, c. 15, s. 1; 2012, c. 23, s. 160.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf. Information contained in a user’s record may, however, be communicated without the user’s consent
(1)  on the order of a court or a coroner in the exercise of the functions of office;
(2)  at the request of the local service quality and complaints commissioner under section 36, of a medical examiner under the third paragraph of section 47, of a review committee referred to in section 51 or one of its members under the second paragraph of section 55, of a regional service quality and complaints commissioner under section 69, of a council of physicians, dentists and pharmacists or of an expert from outside the institution that the council calls on under the second paragraph of section 214;
(3)  at the request of a person designated by an agency to carry out an inspection under the second paragraph of section 413.2 or at the request of an agency or of a person designated by an agency to conduct an inquiry under the second paragraph of section 414;
(4)  to the Minister under section 433 for the exercise of the Minister’s functions under section 431;
(5)  to a person authorized to make an inspection under the second paragraph of section 489 or section 489.1;
(6)  to a person designated by the Government under the second paragraph of section 500 to investigate a matter referred to in the first paragraph of that section;
(7)  in the cases and for the purposes set out in sections 19.0.1, 19.0.2, 19.0.3, 19.2 and 27.1, in the second paragraph of section 78.1, in the fourth paragraph of section 107.1, in the fifth paragraph of section 108, in the second paragraph of section 185.1, in section 204.1, in the fourth paragraph of section 349.3, in sections 520.3.0.1 and 520.3.1 and in the first paragraph of section 520.3.2;
(8)  at the request of a revisory committee referred to in section 41 of the Health Insurance Act (chapter A-29) under section 77, or of a person or committee referred to in section 192 of the Professional Code (chapter C-26), if necessary to carry out their duties;
(9)  for the purposes of the Public Health Act (chapter S-2.2);
(10)  in the cases and for the purposes set out in sections 8 and 9 of the Act to protect persons with regard to activities involving firearms (chapter P-38.0001);
(11)  to a person or body if the information is held by an institution operating a child and youth protection centre or a rehabilitation centre and is required for the purposes of the Youth Criminal Justice Act (S.C. 2002, c. 1), for the rehabilitation or social reintegration of the user or for the protection of the public; or
(12)  for the purposes of the Act respecting the Institut national d’excellence en santé et en services sociaux (chapter I-13.03).
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161; 2005, c. 32, s. 1; 2006, c. 28, s. 20; 2006, c. 43, s. 1; 2007, c. 30, s. 19; 2009, c. 45, s. 20; 2010, c. 15, s. 82; 2011, c. 15, s. 1.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf. Information contained in a user’s record may, however, be communicated without the user’s consent
(1)  on the order of a court or a coroner in the exercise of the functions of office;
(2)  at the request of the local service quality and complaints commissioner under section 36, of a medical examiner under the third paragraph of section 47, of a review committee referred to in section 51 or one of its members under the second paragraph of section 55, of a regional service quality and complaints commissioner under section 69, of a council of physicians, dentists and pharmacists or of an expert from outside the institution that the council calls on under the second paragraph of section 214;
(3)  at the request of a person designated by an agency to carry out an inspection under the second paragraph of section 413.2 or at the request of an agency or of a person designated by an agency to conduct an inquiry under the second paragraph of section 414;
(4)  to the Minister under section 433 for the exercise of the Minister’s functions under section 431;
(5)  to a person authorized to make an inspection under the second paragraph of section 489 or section 489.1;
(6)  to a person designated by the Government under the second paragraph of section 500 to investigate a matter referred to in the first paragraph of that section;
(7)  in the cases and for the purposes set out in sections 19.0.1, 19.0.2, 19.0.3, 19.2 and 27.1, in the second paragraph of sections 78.1 and 107.1, in the fifth paragraph of section 108, in the second paragraph of section 185.1, in section 204.1, in the fourth paragraph of section 349.3, in sections 520.3.0.1 and 520.3.1 and in the first paragraph of section 520.3.2;
(8)  at the request of a revisory committee referred to in section 41 of the Health Insurance Act (chapter A-29) under section 77, or of a person or committee referred to in section 192 of the Professional Code (chapter C-26), if necessary to carry out their duties;
(9)  for the purposes of the Public Health Act (chapter S-2.2);
(10)  in the cases and for the purposes set out in sections 8 and 9 of the Act to protect persons with regard to activities involving firearms (chapter P-38.0001);
(11)  to a person or body if the information is held by an institution operating a child and youth protection centre or a rehabilitation centre and is required for the purposes of the Youth Criminal Justice Act (Statutes of Canada, 2002, chapter 1), for the rehabilitation or social reintegration of the user or for the protection of the public; or
(12)  for the purposes of the Act respecting the Institut national d’excellence en santé et en services sociaux (chapter I-13.03).
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161; 2005, c. 32, s. 1; 2006, c. 28, s. 20; 2006, c. 43, s. 1; 2007, c. 30, s. 19; 2009, c. 45, s. 20; 2010, c. 15, s. 82.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf. Information contained in a user’s record may, however, be communicated without the user’s consent
(1)  on the order of a court or a coroner in the exercise of the functions of office;
(2)  at the request of the local service quality and complaints commissioner under section 36, of a medical examiner under the third paragraph of section 47, of a review committee referred to in section 51 or one of its members under the second paragraph of section 55, of a regional service quality and complaints commissioner under section 69, of a council of physicians, dentists and pharmacists or of an expert from outside the institution that the council calls on under the second paragraph of section 214;
(3)  at the request of a person designated by an agency to carry out an inspection under the second paragraph of section 413.2 or at the request of an agency or of a person designated by an agency to conduct an inquiry under the second paragraph of section 414;
(4)  to the Minister under section 433 for the exercise of the Minister’s functions under section 431;
(5)  to a person authorized to make an inspection under the second paragraph of section 489 or section 489.1;
(6)  to a person designated by the Government under the second paragraph of section 500 to investigate a matter referred to in the first paragraph of that section;
(7)  in the cases and for the purposes set out in sections 19.0.1, 19.0.2, 19.0.3, 19.2 and 27.1, in the second paragraph of sections 78.1 and 107.1, in the fifth paragraph of section 108, in the second paragraph of section 185.1, in section 204.1, in the fourth paragraph of section 349.3, in sections 520.3.0.1 and 520.3.1 and in the first paragraph of section 520.3.2;
(8)  at the request of a revisory committee referred to in section 41 of the Health Insurance Act (chapter A-29) under section 77, or of a person or committee referred to in section 192 of the Professional Code (chapter C-26), if necessary to carry out their duties;
(9)  for the purposes of the Public Health Act (chapter S-2.2);
(10)  in the cases and for the purposes set out in sections 8 and 9 of the Act to protect persons with regard to activities involving firearms (chapter P-38.0001); or
(11)  to a person or body if the information is held by an institution operating a child and youth protection centre or a rehabilitation centre and is required for the purposes of the Youth Criminal Justice Act (Statutes of Canada, 2002, chapter 1), for the rehabilitation or social reintegration of the user or for the protection of the public.
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161; 2005, c. 32, s. 1; 2006, c. 28, s. 20; 2006, c. 43, s. 1; 2007, c. 30, s. 19; 2009, c. 45, s. 20.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf. Information contained in a user’s record may, however, be communicated without the user’s consent
(1)  on the order of a court or a coroner in the exercise of the functions of office;
(2)  at the request of the local service quality and complaints commissioner under section 36, of a medical examiner under the third paragraph of section 47, of a review committee referred to in section 51 or one of its members under the second paragraph of section 55, of a regional service quality and complaints commissioner under section 69, of a council of physicians, dentists and pharmacists or of an expert from outside the institution that the council calls on under the second paragraph of section 214;
(3)  at the request of a person designated by an agency to carry out an inspection under the second paragraph of section 413.2 or at the request of an agency or of a person designated by an agency to conduct an inquiry under the second paragraph of section 414;
(4)  to the Minister under section 433 for the exercise of the Minister’s functions under section 431;
(5)  to a person authorized to make an inspection under the second paragraph of section 489 or section 489.1;
(6)  to a person designated by the Government under the second paragraph of section 500 to investigate a matter referred to in the first paragraph of that section;
(7)  in the cases and for the purposes set out in sections 19.0.1, 19.0.2, 19.0.3, 19.2 and 27.1, in the second paragraph of sections 78.1 and 107.1, in the fifth paragraph of section 108, in the third paragraph of section 185.1, in section 204.1, in the fourth paragraph of section 349.3, in sections 520.3.0.1 and 520.3.1 and in the first paragraph of section 520.3.2;
(8)  at the request of a revisory committee referred to in section 41 of the Health Insurance Act (chapter A-29) under section 77, or of a person or committee referred to in section 192 of the Professional Code (chapter C-26), if necessary to carry out their duties;
(9)  for the purposes of the Public Health Act (chapter S-2.2); or
(10)  in the cases and for the purposes set out in sections 8 and 9 of the Act to protect persons with regard to activities involving firearms (chapter P-38.0001).
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161; 2005, c. 32, s. 1; 2006, c. 28, s. 20; 2006, c. 43, s. 1; 2007, c. 30, s. 19.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf. Information contained in a user’s record may, however, be communicated without the user’s consent
(1)  on the order of a court or a coroner in the exercise of the functions of office;
(2)  at the request of the local service quality and complaints commissioner under section 36, of a medical examiner under the third paragraph of section 47, of a review committee referred to in section 51 or one of its members under the second paragraph of section 55, of a regional service quality and complaints commissioner under section 69, of a council of physicians, dentists and pharmacists or of an expert from outside the institution that the council calls on under the second paragraph of section 214;
(3)  at the request of a person designated by an agency to carry out an inspection under the second paragraph of section 413.2 or at the request of an agency or of a person designated by an agency to conduct an inquiry under the second paragraph of section 414;
(4)  to the Minister under section 433 for the exercise of the Minister’s functions under section 431;
(5)  to a person authorized to make an inspection under the second paragraph of section 489 or section 489.1;
(6)  to a person designated by the Government under the second paragraph of section 500 to investigate a matter referred to in the first paragraph of that section;
(7)  in the cases and for the purposes set out in sections 19.0.1, 19.0.2, 19.0.3, 19.2 and 27.1, in the second paragraph of sections 78.1 and 107.1, in the fifth paragraph of section 108, in the third paragraph of section 185.1, in section 204.1, in the fourth paragraph of section 349.3, in sections 520.3.0.1 and 520.3.1 and in the first paragraph of section 520.3.2;
(8)  at the request of a revisory committee referred to in section 41 of the Health Insurance Act (chapter A‐29) under section 77, or of a person or committee referred to in section 192 of the Professional Code (chapter C‐26), if necessary to carry out their duties; or
(9)  for the purposes of the Public Health Act (chapter S‐2.2).
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161; 2005, c. 32, s. 1; 2006, c. 28, s. 20; 2006, c. 43, s. 1.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf. Information contained in a user’s record may, however, be communicated without the user’s consent
(1)  on the order of a court or a coroner in the exercise of the functions of office;
(2)  at the request of the local service quality and complaints commissioner under section 36, of a medical examiner under the third paragraph of section 47, of a review committee referred to in section 51 or one of its members under the second paragraph of section 55, of a regional service quality and complaints commissioner under section 69, of a council of physicians, dentists and pharmacists or of an expert from outside the institution that the council calls on under the second paragraph of section 214;
(3)  at the request of a person designated by an agency to carry out an inspection under the second paragraph of section 413.2 or at the request of an agency or of a person designated by an agency to conduct an inquiry under the second paragraph of section 414;
(4)  to the Minister under section 433 for the exercise of the Minister’s functions under section 431;
(5)  to a person authorized to make an inspection under the second paragraph of section 489 or section 489.1;
(6)  to a person designated by the Government under the second paragraph of section 500 to investigate a matter referred to in the first paragraph of that section;
(7)  in the cases and for the purposes set out in sections 19.0.1, 19.0.2, 19.0.3, 19.2 and 27.1, in the second paragraph of section 107.1, in the third paragraph of section 108, in sections 204.1 and 520.3.1 and in the first paragraph of section 520.3.2;
(8)  at the request of a revisory committee referred to in section 41 of the Health Insurance Act (chapter A‐29) under section 77, or of a person or committee referred to in section 192 of the Professional Code (chapter C‐26), if necessary to carry out their duties; or
(9)  for the purposes of the Public Health Act (chapter S‐2.2).
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161; 2005, c. 32, s. 1; 2006, c. 28, s. 20.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf. Information contained in a user’s record may, however, be communicated without the user’s consent
(1)  on the order of a court or a coroner in the exercise of the functions of office;
(2)  at the request of the local service quality and complaints commissioner under section 36, of a medical examiner under the third paragraph of section 47, of a review committee referred to in section 51 or one of its members under the second paragraph of section 55, of a regional service quality and complaints commissioner under section 69, of a council of physicians, dentists and pharmacists or of an expert from outside the institution that the council calls on under the second paragraph of section 214;
(3)  at the request of a person designated by an agency to carry out an inspection under the second paragraph of section 413.2 or at the request of an agency or of a person designated by an agency to conduct an inquiry under the second paragraph of section 414;
(4)  to the Minister under section 433 for the exercise of the Minister’s functions under section 431;
(5)  to a person authorized to make an inspection under the second paragraph of section 489 or section 489.1;
(6)  to a person designated by the Government under the second paragraph of section 500 to investigate a matter referred to in the first paragraph of that section;
(7)  in the cases and for the purposes set out in sections 19.0.1, 19.0.2, 19.2 and 27.1, in the second paragraph of section 107.1, in the third paragraph of section 108, in sections 204.1 and 520.3.1 and in the first paragraph of section 520.3.2;
(8)  at the request of a revisory committee referred to in section 41 of the Health Insurance Act (chapter A-29) under section 77, or of a person or committee referred to in section 192 of the Professional Code (chapter C-26), if necessary to carry out their duties; or
(9)  for the purposes of the Public Health Act (chapter S-2.2).
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161; 2005, c. 32, s. 1.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf, on the order of a court or a coroner in the exercise of his functions, where this Act provides that an institution may be required to release information contained in the record or where information is communicated for the purposes of the Public Health Act (chapter S-2.2).
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1; 2001, c. 60, s. 161.
19. The record of a user is confidential and no person may have access to it except with the consent of the user or the person qualified to give consent on his behalf, on the order of a court or a coroner in the exercise of his functions, or where this Act provides that an institution may be required to release information contained in the record.
1991, c. 42, s. 19; 1992, c. 21, s. 2; 1999, c. 45, s. 1.
19. The record of a user is confidential and no person may have access to it except with the authorization of the user or the person qualified to give authorization on his behalf, on the order of a court or a coroner in the exercise of his functions, or where this Act provides that an institution may be required to release information contained in the record.
However, a professional may examine a user’s record for purposes of study, teaching or research, with the authorization of the director of professional services or, if there is no such director, with the authorization of the executive director granted in accordance with the criteria established in section 125 of the Act respecting Access to documents held by public bodies and the Protection of personal information (chapter A-2.1).
1991, c. 42, s. 19; 1992, c. 21, s. 2.