P-40.1 - Consumer Protection Act

Full text
214.2. The contract must be evidenced in writing and include
(a)  the name and address of the consumer and the merchant;
(b)  the merchant’s telephone number and, if available, the merchant’s technological address;
(c)  the place and date of the contract;
(d)  a detailed description of the service or of each of the services to be provided under the contract;
(e)  the monthly rate for each of the services to be provided under the contract, including the monthly rate for any optional services, or the monthly cost if the rate is calculated on a basis other than a monthly basis;
(f)  the monthly rate for each of the associated costs or the monthly cost if the rate is calculated on a basis other than a monthly basis;
(g)  the total amount the consumer must pay each month under the contract;
(h)  any restrictions on the use of the service or services as well as the geographical limits within which they may be used;
(i)  the description of any goods sold or offered as a premium on the purchase of the service or services, specifying whether they are reconditioned, and their regular price;
(j)  the description of any service offered as a premium;
(k)  if applicable, the nature of the economic inducements given by the merchant in consideration of the contract, including such premiums as a rebate on the price charged for goods or services purchased or leased on the making of the contract;
(l)  the total value of any economic inducements prescribed by regulation to be used to calculate the cancellation indemnity that may be charged to the consumer under section 214.7;
(m)  a statement that only the value of the economic inducements referred to in subparagraph l will be used to calculate the cancellation indemnity charged to the consumer;
(n)  the manner of easily obtaining information on the rate for services that are not provided under the contract, and the rate for services that are subject to restrictions or geographical limits as mentioned in subparagraph h;
(o)  the term and expiry date of the contract;
(p)  without limiting the scope of section 214.6, the circumstances allowing the consumer to rescind, cancel or amend the contract and the related terms and costs or indemnity, if any; and
(q)  the formalities that must be fulfilled by the consumer to terminate the contract upon its expiry.
This information must be presented in the manner prescribed by regulation.
2009, c. 51, s. 11.