I-13.2.2 - Deposit Institutions and Deposit Protection Act

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28.15. A complainant whose complaint has been registered in the complaints register may, if dissatisfied with the deposit institution’s processing of the complaint or the outcome, request the deposit institution to have the complaint record examined by the Authority.
The deposit institution is required to comply with the complainant’s request and send the complaint record to the Authority.
2018, c. 232018, c. 23, s. 353.