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D-9.2 - Act respecting the distribution of financial products and services
Section 71.1
Disposition versions
71.1. A firm may offer products and services in a given sector without the intermediary of a natural person. However, it must take the necessary steps to ensure that representatives of its own interact, in sufficient time, with clients who express the need to interact with a representative; the firm must also inform its clients that such representatives are available.
