C-73.2, r. 1 - Regulation respecting brokerage requirements, professional conduct of brokers and advertising

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77. A broker or agency executive officer must demonstrate a reasonable degree of availability or otherwise designate another licence holder as a replacement, and must take the necessary measures to ensure that all communications are dealt with in his or her absence and that all files are properly followed up.
O.C. 299-2010, s. 77.